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    Terms and conditions

    Airport Collections:

    For the airport pick ups we will monitor the flight arrival times and send our driver into the arrival lounge once the flight has landed.

    The Driver will wait inside the Arrival Lounge in the Terminal Building with a name board stating the guests names and destination.

    The driver will wait in the Arrival Lounge for 45 minutes free of charge after the flight has landed. Waiting thereafter will incur a £20.00 per hour charge.

    Other Collections:

    The driver will arrive at the collection point around 10 minutes before booking time.

    The driver will wait at the destination for 20 minutes free of charge after the designated arrival time. Waiting thereafter will incur a £20.00 per hour charge.

    Cancellation Policy: there is no charge if the journey is cancelled with 24 hours’ notice given to the company.

    Full price will be charged for any journeys cancelled less than 24 hours before pick up, unless the journey is resold.

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